Contact Information
Wijaya Husada
#16117
Sindang Barang, Kota Bogor
We're Available 24/ 7. Call Now.
THE RELATIONSHIP OF REWARD WITH PERFORMANCE HEALTH WORKERS
Deden Nurjaman
Dwi Azhari
Silka Mulyati
Keywords: : Environmental Sanitation, DHF
Abstact
The performance of health workers is performance that can be measured from the services provided to patients so that patients feel satisfied or dissatisfied. The performance of health workers serves as a benchmark for health services, so it is necessary to study performance in order to maintain and even improve the quality of health services provided to healthy and sick patients. General purpose knowing the relationship between giving rewards with the performance of health workers. The research method is the way or path taken in connection with the research being carried out, which has systematic steps. Research methods include research procedures and techniques. The research method is an important step to solve research problems. By mastering research methods, not only can solve various research problems, but also can develop the scientific field that they are involved in. In addition, multiplying new discoveries that are beneficial to the wider community and the world of education. The research method used in this study is descriptive quantitative research, namely by seeking information about existing symptoms, clearly defining the objectives to be achieved, planning the approach, collecting data as material for making reports. In this study the authors wanted to know the relationship between giving rewards and the performance of health workers. The research variables to be studied in this study were divided into two main variables, namely the independent variable (X), which consisted of one variable, namely reward (X) while the dependent variable (Y) consists of one variable, namely the performance of health workers. The design of this research starts from a quantitative problem and limits the existing problems to the problem formulation. The formulation of the problem is stated in the question sentence, then the researcher uses theory to answer it. The research design must be specific, clear and detailed, determined steadily from the start, to be a step-by-step guide. The research design links variables X and Y. This study consists of two variables, namely the independent variable (X), namely reward (X) while the dependent variable (Y) is the performance of health workers. The results of the univariate analysis of reward giving were obtained from 53 respondents as many as 29 respondents (54.7%) were given rewards, while the performance of health workers was obtained from 53 respondents as many as 37 respondents (69.8%) had poor performance. the results of bivariate analysis using the chi square test obtained p value = 0.256, which means that p value <0.05, then Ho is accepted, which means there is no relationship between giving rewards and the performance of health workers.
References
1. Azwar. Azrul. 2010. Introduction to Health Administration Edition III. Tangerang: Script Binarupa.
2. Ministry of Health. 2010. Outpatient Services. Jakarta : MOH RI.
3. Patience. Boy S. 2012. Hospital Service Marketing. Jakarta: Sagung Seto.
4. Pratiwi. Muthiah Risa. 2017. The Relationship between Service Waiting Time and Patient Satisfaction Levels at the Obstetrics and Gynecology Polyclinic, Surakarta City Hospital. http://e-journal.akbidpurworejo.ac.id/index.php/jkk1/search/authors/view?firstName=Muthiah&middleName=Rissa &lastName=Pratiw&affiliation=&country=ID. Downloaded 7 August 2019. 14:51:07
5. Trees. Imbolo. 2010. Health Service Quality Assurance. Jakarta: ECG Medical book publisher.
6. Goddess. Utami. Aulia. 2015. Relationship between waiting time for registration and patient satisfaction at the outpatient registration area (TPPRJ) of Sukoharjo Hospital. http://repository.utu.ac.id/624/1/BAB%2520I_V.pdf&ved=2ahUKEwiaz5uq1PDjAhUKWCsK HdIdAVYQFjAAegQIARAB&usg=AOvVaw1Hgar2FAcbf11zGOvOWACw. Downloaded 7 August 2019. 15:24:12
7. Goddess. Utami. Aulia. 2015. The relationship between waiting time for registration and patient satisfaction at the outpatient patient registration (TPPRJ) of Sukoharjo Hospital.
8. http//eprints.ums.ac.id/36185/1/02%20NASKAH%20PUBLIKAS.pdf. Downloaded August 11, 2019. 13:52:21.
9. Pefriyanti Dewi. 2017. Effect of inpatient room facilities on the level of patient satisfaction at Batam City Government Hospital. http://repository.polibatam.ac.id/uploads/207029_20171113011122.pdf. Downloaded August
11, 2019. 14:02:31.
10. Azwar. Azrul. 2010. Introduction to Health Administration Edition III. Tangerang: Script Binarupa.
11. Azwar. Azrul. 2010. Maintaining the Quality of Health Services. Jakarta: Rays of Hope.
12. RI Ministry of Health Number 129/Menkes/SK/II/2008 concerning Hospital Service Standards.
13. Law of the Republic of Indonesia Number 44 of 2009 concerning Hospitals. 14. Sudras. Rano Indradi. 2014. Medical Records. South Tangerang : Open University.
15. Satrianegara. Fais. 2014. Organization and Management of Health Services. New York: Salemba Medika.
16. Utami Yeni Tri. 2014. Journal of Relationship Waiting Time for Outpatient Services with Patient Satisfaction Levels at Assalam Gemolong General Hospital.
17. http://e-journal.akbid purworejo.ac.id/index.php/jkk1/search/authors/view?firstName=Muthiah&middleName=Rissa &lastName=Pratiw&affiliation=&country=ID. Downloaded 23 September 2019. 13:51:03
18. Est. A. 2011. The Effect of Waiting Time and Patient Touch Time on the Satisfaction Level of General Poly Clinic Patients at the Sukorame Health Center, Kediri City. Publications.stikesstrada.ac.id. Downloaded 23 September 2019. 14:21:12
19. Arietta. R. 2012. Analysis of Patient Waiting Time at the Dental and Oral Department of the Gatot Soebroto Army Hospital, Ditkesad, 2011. http//eprints.ums.ac.id/36185/1/02%20NASKAH%20PUBLIKAS.pdf. Downloaded 23 September 2019. 14:43:17
20. Azvar. Azrul. 2010. Introduction to Health Administration Edition III. Tangerang: Script Binarupa.
21. Herlambang. Susatyo. 2016. Management of Hospital Health Services. Yogyakarta: Gosyen Publishing.
22. Supranto. J. 2011. Measuring the Level of Customer Satisfaction to Increase Market Share. Jakarta: PT Rhineka Cipta